Cancellation Policy

CANCELLATION TERMS & CHARGES

The following cancellation fees will apply.

If a guest cancels or modifies a confirmed booking ninety (90) days prior to commencement of the stay, the deposit will be returned less a $55 GST inclusive administration fee. Note the initial booking fee is non-refundable.

If the guest cancels or modifies their stay within ninety (90) days prior to the commencement of the stay 50% of the entire booking will be retained plus a $55 GST inclusive administration fee. Note the initial booking fee is non-refundable.

If the cancellation or modification is less than twenty one days (21) days prior to the agreed check in date, 100% of the entire booking tariff will be retained unless the accommodation is re-booked for the total period of the occupancy and is to the same monetary value.

If the cancellation or modification has been received within twenty one days (21) days and the full tariff has not been paid, any outstanding funds for the booking will be debited from the guests credit card.

If the accommodation is re-booked for the same monetary value the entire booking tariff will refunded less a $55 GST inclusive administration fee. Note the initial booking fee is non-refundable.

If the accommodation is re-booked and is of less monetary value than the original booking the refund will be calculated on the basis of the difference less a $55 GST inclusive administration fee. The initial booking fee is non-refundable.

Notification for the cancellation must be in writing either facsimile or email and confirmed delivery is the responsibility of the guest.