CANCELLATION TERMS & CHARGES

The following cancellation fees will apply.

If a guest cancels or modifies a confirmed booking ninety (90) days or more prior to commencement of the stay, the deposit will be returned less a $75 GST inclusive administration fee. Note the initial booking fee is non-refundable.

If the guest cancels or modifies their stay within ninety (90) days prior to the commencement of the stay 50% of the entire booking will be retained plus a $75 GST inclusive administration fee. Note the initial booking fee is non-refundable.

If the cancellation or modification is less than twenty-one days (21) days prior to the agreed check-in date, 100% of the entire booking tariff will be retained unless the accommodation is re-booked for the total period of the occupancy and is to the same monetary value.

If the accommodation is re-booked for the same monetary value the entire booking tariff will  be refunded, less a $75 GST inclusive administration fee. Note the initial booking fee is non-refundable.

If the accommodation is re-booked and is of less monetary value than the original booking the refund will be calculated on the basis of the difference less a $75 GST inclusive administration fee. The initial booking fee is non-refundable.

Notification for the cancellation must be in writing via email and confirmed delivery is the responsibility of the guest.

Under extenuating circumstances, refunds will be assessed on a case-by-case basis.